Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Standard shipping: 3-5 business days via USPS or UPS Ground. Processing time: 1-2 business days. Orders placed before 2 PM CT typically ship the same day.

Do you ship internationally?

Currently US only. 

Do you ship to APO/FPO addresses?

Yes

What's your free shipping threshold?

Free shipping on orders over $80. 

Returns & Refunds

What's your return policy? 

60-day money-back guarantee. If you're not satisfied for any reason, email support@hoplitenutrition.com within 60 days of delivery for a full refund. No need to send the product back.

How long does a refund take?

3-5 business days to appear on your original payment method after we process the refund.

Subscriptions

How do subscriptions work?

Select "Subscribe & Save" on any product. You save 20%, and we ship on the cadence you choose (30, 45, 60, or 90 days). 

How do I cancel?

Anytime, with no fees. Manage your subscription at hoplitenutrition.com/account or email support@hoplitenutrition.com

Can I skip or pause?

Yes. Both options are available in your account page. 

When am I charged?

We send a reminder email 3 days before each charge, so you always know what's coming.

Products & Ingredients

Are your products third-party lab tested?

Yes. Every lot is tested by an ISO/IEC 17025- accredited laboratory for heavy metals, microbiological contamination, and ingredient identity.

Where are your products made?

Manufactured in the USA at Vox Nutrition (West Jordan, UT), an NSF/ANSI 455-2 cGMP-certified facility.

Can I see a Certificate of Analysis?

Yes. Email support@hoplitenutrition.com with the lot number on your bottle. We'll send you the full COA.

Are your products gluten-free / vegan / GMO-free?

Tradecraft 10X is vegan (vegetable capsules). Other products are manufactured in facilities that handle multiple supplement types and are not certified gluten-free, vegan, or non-GMO at this time.

Usage

When should I take Payload?

Any time of day. Creatine works through saturation, not timing. Take 5g daily, including non-training days.

When should I take Tradecraft 10X? 

20-30 minutes before a meal, once daily. Best taken consistently for 60+ days.

When should I take Satchel Charge?

30 minutes before training. Not within 6 hours of bedtime.

When should I take Resupply?

Any time. Before/during/after training, on hot days, after sauna, or daily for general hydration support.

Can I stack multiple Hoplite products?

Yes. The products are designed to work together. The Complete Line covers all four.

Honest Dosing

Every active ingredient is disclosed in milligrams on every label. No proprietary blends hiding the math. Read the label before you swallow it — that's the whole point.

Made in the USA, Veteran Owned

Manufactured at Vox Nutrition in West Jordan, Utah. NSF/ANSI 455-2 cGMP certified — the supplement industry's most comprehensive Good Manufacturing Practice standard. Every lot is third-party lab tested.

Built to Stack

Four products that work together. Daily creatine plus adaptogens plus hydration plus training day pre. One subscription, full coverage. Built for the operator, not the supplement junkie.